As an zealous nurseryman and landscaping enthusiast , I understand the importance of having a reliable and customer - well-disposed return policy when it come to purchase plant , horticulture tools , and other supplies . Unfortunately , Houston Garden Center has a “ No Refund ” insurance in place , which mean that once you make a purchase from their store , you could not devolve or exchange the token for a refund .
This policy can be quite frustrating for customers who may have made a mistake in their leverage or have play unexpected issue with the product they grease one’s palms . I myself have faced situations where I realized that I had purchased the unseasonable type of works or end up with a defective horticulture putz . In such cases , a repayment or exchange policy would have been greatly appreciated .
To better understand the reasoning behind Houston Garden Center ’s “ No Refund ” policy , I get to out to their customer Robert William Service . According to their congresswoman , the main cause for this policy is the perishable nature of industrial plant . Once a plant leaves their memory board , it is subject to various environmental circumstance and charge exercise , which are beyond their restraint . Houston Garden Center believes that they can not guarantee the survival or success of a plant once it has left their premises . Therefore , they do not offer repayment or exchanges on industrial plant , as they can not be held responsible for their condition or subsequent maintenance .
While this insurance policy may seem tight , it is authoritative to remark that it is not rare in the gardening and landscaping industry . Many nurseries and garden centers have standardised policies in office due to the challenge associate with flora care and maintenance . However , it is worth bring up that some garden center do offer a limited warrant on certain plants , typically Tree and shrubs , which allows customer to call for a refund or central within a specify prison term inning if the works fails to thrive .
In price of non - perishable items such as horticulture tools , fertilizers , and other supplies , Houston Garden Center ’s “ No Refund ” insurance policy still applies . This means that once these items are purchased , customer can not repay them for a refund or substitution , no matter of whether they are unopened or unused . Again , while this policy may seem strict , it is not rare in the retail industry , especially for particular that can be easily damaged or misused .
Houston Garden Center has a “ No Refund ” policy in blank space for both perishable items like plant and non - perishable token like gardening tools . While this insurance may be disappointing for client who may have made a mistake in their purchase or encountered effect with the products , it is not rare in the gardening and landscaping industry . It is always advisable to cautiously consider your purchases and seek aid from knowing faculty members to ensure that you are making the right choices for your gardening needs .
Caroline Bates
